Privacy Policy

Privacy Policy for Certus Technologies Pvt Ltd.

Certus Technologies Pvt. Ltd. (hereinafter referred to as “Certus”) is a company incorporated under the corporate laws of India and having its registered office at B-5/60, Safdarjung Enclave, New Delhi-110029, India

Certus has launched a Software product named “eKavach” (“Software and Services”) that is a digital parenting application used as a service to increase parental awareness about children’s activity on Internet and social media. The Software is a mobile application to be installed on Your mobile phone, tablets, laptops, computer and other mobile computing device (a “Device”) that helps to connect the Parent Device with the minor Child Device (“Associated Device”) and provide parental control and supervision over areas such as Internet, social media, phone call logs, messages, analytic, etc.

Certus must collect certain pieces of information in the normal course of its business and Certus retains the ownership rights to this information. Privacy and data protection are of the utmost importance to Certus and its subsidiaries. This privacy statement for Certus details the company’s policies with respect to the handling of personally identifiable information (“Information”) submitted by the reader of this Privacy Policy (“You”) or otherwise collected by Certus via the Software and Services and the company’s website (“Website”). Certus will use and disclose information only in accordance with the terms of this Privacy Policy. We request all our users to read the following “Privacy Policy” to understand how their personal and business information will be treated, as they make full use of our services to their benefit.

    • Our registration process requires you to provide personally identifiable information including, but not limited to personal data, financial or other information. Providing us with other information is at your option. Please take note that your user name, e-mail address, phone number or other submissions that you make on the Website and during the installation of the Software may contain your real name or other personally identifiable information and, as a result may appear on the Website. Like many websites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Certus shall further collect the mobile phone number of User’s children and the mobile phone numbers of the friends with whom the children exchange text (SMS) and multi-media (MMS) messages.
    • Based on the parent’s instructions and the information sought by the parents from the Child’s Device, Certus collects and stores the information from the Child’s Device.
        To initially set up each Child’s Device account, Certus would ask you to provide the name, age and mobile number and other personally identifiable information of the Child.
      • Once the Software is installed on the Child’s Device, Certus will collect the following information from Child’s Device, including without limitation:
        • Child’s online activity, including without limitation the websites that child visits or tries to visit and those blocked by Certus according to the Parent’s preferences, the online search terms that children use, time spent by the Child on online activities
        • Social media networking activity across various medium, IM and Chat rooms activity monitoring
        • The applications children download on their Device or attempt to download
        • Phone and message log activity and the conversation and message transcripts
        • Location details of the child Device
        • Videos watched and tried to access on and other sites
    • All the information collected from the Child’s Device is kept in an encrypted form and it is solely used to send a report to the parents about their Child’s activities
    • Certus use information provided by parents to set up their account and communicate with them and to further update and provide information to the parents in accordance with the parent’s permission
    • Certus use the information accessed via the Software and Services from the Child Device to update the parents about their child’s activities and accordingly give a report to the parents
    • Certus further use this information for research and analytics of the Child’s activities based on their activities done on their Device
    • Certus uses this information to help detect misuse of personally identifiable information and to report such misuse to the Parents
    • For authentication and protection against identity fraud and identity theft
    • While visiting various websites and performing other activities, Child may access websites that would have their own policies regarding collection and use of the personal and other collected information. Certus is not liable for the privacy policies of the respective websites
    • Certus will never sell or rent the personally identifiable information or any information collected from the Child’s Device to any third parties for marketing purposes
    • Certus may send personally identifiable information and other information to outside contractors for various purposes in order to achieve the objective of Software and Services
    • The User of the Software consents for sharing of the information, if
      • There is necessity for sharing of information to provide the product or service the User has requested for
      • Certus needs to send the information to firms or companies who work on behalf of Certus to provide a product or service to the User in relation to the Software and. (Unless the User is told differently, these firms or companies have no right to use the information provided to them beyond what is necessary to assist Certus)
      • In the event that Certus has to disclose the information for any legal proceedings or court orders
      • In the event that User terms and conditions of the Agreement, Privacy Policy, legal documents placed on the Website or any other usage guidelines for specific product or services
    As a standard practice, we set and use “cookies”, which are small data files that are transferred to your computer and other Devices. Cookies automatically identify your web browser to the Website and Software whenever you visit the website, and may make navigating and using the website easier for you. Also, by tracking how and when you use the website, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Software and Website are based on data obtained from cookies. Additionally, accepting cookies may allow you to, among other things, personalize your experience on the Website and the Software. Cookies may also allow the Website and the Software to present to you advertising that may be of interest to you as well as limit how often you see certain ads that may detract from your user experience on the Software and the Website. If you do not want to allow information to be collected through the use of cookies, you can generally opt out of providing this information by setting your browser to reject cookies. However, please note that some areas of the Website and Software may not provide you with an acceptable user experience if you have disabled the use of cookies.
    • You have a right to edit, update, correct and delete your information. You can review the personal information provided to us at the time of creating the account and make any desired changes to the said information. You may also request for deletion of your user account by contacting us. If you close your account, we will remove your name and other personally identifiable information from our database. We may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for other legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law.
    • in the event, you want to change your communication preferences, update, review or delete the personal information of your Child, or withdraw your consent for the collection, use and disclosure of your’s and your Child’s personal information and the information collected from the Software and Services, please contact us at email
    It is your responsibility to protect the security of your login information and other information. As a User, you have an obligation to always keep your username, password and other details confidential and not share it with others. Notify Certus immediately of any unauthorized use of Your account or other breach of security and any change or loss of any Device; accept all responsibility for any and all activities from Your account, including Child’s Devices; (f) ensure that You exit from Your account and the Website after closure of each session and (g) accept all risks of unauthorized access to the Registration Data and any information You provide to Certus and access via the Software and Services. Certus cannot and will not be liable for any loss or damage arising from failure of the User of to comply with this Section.
    We have implemented security safeguards designed to protect the personal information and other information in accordance with industry standards. However, since the Internet is not a 100% secure environment, we cannot assure or warrant the security of any information that you transmit to Certus or we access via the Child’s Device. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
    Certus does not control the data collection policies of any website linked to the Website and accessed via the Software. If you click on a link or an advertisement, the privacy policy of the website that you will link to, will govern the collection and use of your information by that website’s operators. Certus assumes no responsibility or liability for the actions of such third parties with respect to their use of your information or otherwise.
    We believe it is important to provide added protection for children on the Internet and encourage parents to work with their children to understand how to be safe online. Our Software and Website is not intended for use by anyone under the age of eighteen (18) except where minors are receiving Services from us through registration by their parents. Other than as specifically described herein, we do not want or intend ever to collect or request Personal Information from anyone under the age of eighteen.

    We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you on the Software, Website or by some other means. Please review the changes carefully. If you agree to the changes, simply continue to use our Services. If you object to any of the changes to our terms and you no longer wish to use our Services, you may close your account(s). Unless stated otherwise, our current Privacy Policy applies to all information that Certus has about you and your account. Using our Software and Services after a notice of changes has been communicated to you or published on our Website shall constitute consent to the changed terms or practices.